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‎07-10-2022 06:37 PM

HP Recommended
Product: HP ENVY All-in-One PC 32-a1000i (7ZD69AV)
Operating System: Microsoft Windows 11

Driver stops working at least 5x times per day. When I check the device status under driver properties it says "this device cannot start (code 10), this device does not exist" . I tried the troubleshooter (couldn't find a problem when it was working, but only suggested resetting my network which didn't work), disabled power saving mode, applied updates, rolled back updates, did a system factory reset, tried to use HP diagnostics to identify the problem/solution. Nothing works. 

 

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Category:
1 REPLY 1

‎07-10-2022 06:39 PM - edited ‎07-10-2022 06:41 PM

HP Recommended

Hi:

 

See if updating the Wi-Fi driver to the latest version helps.

 

2024.0.10.226   12/24/2021

 

https://ftp.hp.com/pub/softpaq/sp140001-140500/sp140207.exe 

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