Regarding Bluetooth adapter and driver

[hxrshil_p]

Device USB\VID_0CF3&PID_311D\Alaska_Day_2006 had a problem starting.

Driver Name: oem3.inf
Class Guid: {e0cbf06c-cd8b-4647-bb8a-263b43f0f974}
Service: BTHUSB
Lower Filters: BtFilter
Upper Filters: BtFilter
Problem: 0x15
Problem Status: 0x0


This is the error message that I am getting, Please I need help regarding this.

[Paul_Tikkanen · Accepted solution]

Hi:

Your notebook is not supported by HP for W10.

The only suggestion I can offer would be to install the W10 Atheros Bluetooth driver.

Qualcomm Atheros QCA9000 Series Bluetooth 4.0+HS Driver

10.0.1.0

https://ftp.hp.com/pub/softpaq/sp72001-72500/sp72163.exe 

[hxrshil_p]

Thank you Sir, Worked with my PC.

Thanks  A lotttttttt

[Paul_Tikkanen]

You're very welcome.