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HP Recommended

I have been dealing with regular ping spikes regardless of the wifi mode I use.

 

Until yesterday, I used a USB-plugged TP-link Archer TX20U Plus to ensure my PC was connected to my router, but the device gave out and stopped working. I replaced it with a TP-link RE330 wifi repeater, and after setting it up I connected my PC to it via ethernet cable (the wifi repeater sits near my computer within cable distance, while the router and its range extender in adjacent rooms).

Although the previous TP-link device suffered from similar ping issues (brutal spikes lasting 3-5 seconds every 5-15 minutes), the connection was relatively stable and allowed me to play on my computer without too many hinderances. However, without the device (and regardless of ethernet or normal wireless connection), ping issues become more important and much more common, impeding online play.

I have no idea what could be the issue here. I tried downloading and manually updating the drivers for the following devices :
- Intel(R) Wi-Fi 6 AX200 160MHz
- Realtek Gaming GbE Family Controller
- Realtek RTL8822CE 802.11ac PCIe Adapter

I know this is not an issue related to my network considering other devices operate normally and this issue has carried over from a network (and domicile) change. Any ideas what could be causing this recurrent issue and how to fix it?

1 REPLY 1
HP Recommended

I assume you are not referring to the ping command which is a network diagnostic tool that is used to determine if a remote host is available. If you are referring to a periodic spike in network usage that is consuming bandwidth then I suggest you use the Resource Monitor to try to id the offending program/process.

Open the Resource Monitor and select the Network tab. There is a menu selection called Monitor. Two options are Stop Monitoring and Start Monitoring. When the event happens click Stop Monitoring. That will freeze the current display so you can see what program is hogging the network. You can also open the Task Manager > Performance > wifi to watch the graph for a spike in network usage at the same time.

 

Here is a pretty good video on using the Resource Monitor for network issues:

 

https://www.youtube.com/watch?v=63fQynWbMss

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