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‎06-17-2020 04:22 AM

HP Recommended
Operating System: Microsoft Windows 10 (32-bit)

I need assistance...

 

I have 2 internet addresses that have connected to my computer without my permission.  Names:  1.  Hidden network - computer connects to it automatically and I don't know how to delete connection/since beginning this inquiry the "hidden network" dropped off my computer///please help ; 2. ATTQ5e6pPI - my computer automatically connects to this one and I do not know how to delete.

 

HELP!

Patricia162377

1 REPLY 1

‎06-20-2020 02:12 PM

HP Recommended

@patricia162377

Thank you for posting on HP Support Community.

 

Don't worry as I'll be glad to help, I have a few troubleshooting steps we could try to fix the issue:  

  1. Click the Network icon on the lower right corner of your screen.
  2. Click Network settings.
  3. Click Manage Wi-Fi settings.
  4. Under Manage known networks, click the network you want to delete.
  5. Click Forget. The wireless network profile is deleted.

Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

ECHO_LAKE
I am an HP Employee

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