S/N of laptop not recognized by website, can't download drivers.

[ThFleming]

I recently bought a Vintus laptop, but didn't like that it came with Windows 11, so I re-installed the OS with Windows 10. Unfortunately this got rid of the laptop's ability to use WIFI for some reason, I believe it to be a wiped driver or something.

But whenever I come onto HP's website to download WIFI drivers, it doesn't recognize my laptop's S/N and won't let me download.

This is an absolutely horrible design, and I am beyond furious. I'm not even 100% sure if this will fix the issue I'm having, I just want to see if it does work but I have to jump through hoops to try, and even then they won't let you jump through the hoops in the first place.

Does anyone have the Windows 10 HP WIFI Drivers on hand perhaps? Or can an actual real human guide me to getting them without my S/N?

[Paul_Tikkanen]

Hi:

Enter your notebook's product number or serial number in the box at the link below, and let me know what model Wi-Fi adapter it has and what model number or product number of the notebook is and I will post the links to the W10 Wi-Fi and Bluetooth drivers you need.

HP PartSurfer

[ThFleming]

I believe the WIFI Adapter is " WLAN Mediatek Tequila AX 2x2 M.2"

The product number is 7N3S2UA#ABA

And the model number is 15-fa1093dx

[Paul_Tikkanen · Accepted solution]

Here is the link to the support page for your notebook.

Victus Gaming Laptop 15-fa1093dx (7N3S2UA) | HP® Support

HP only supports the 15-fa1xxx model series for W11.

I can give you the links to the W10 drivers for the Mediatek Wi-Fi adapter, but you may have a very hard time finding W10 drivers for some other devices.

Wi-Fi:

MediaTek Wireless LAN Driver

https://ftp.hp.com/pub/softpaq/sp147501-148000/sp147949.exe

Bluetooth:

MediaTek Bluetooth Driver

https://ftp.hp.com/pub/softpaq/sp148001-148500/sp148295.exe