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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
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03-15-2019 04:45 PM
Welcome to the HP Support Community @EnjoymentBoss
Do you have a WWAN card installed???
A SIM card will not work if you do not have one installed.
Also what version of Windows are you running.
REO
03-15-2019 06:04 PM
To use a SIM card you need to have a WWAN card installed.
This is where your SIM slot should be located.
https://www.youtube.com/watch?v=vAKWrIiwmy0
REO
03-16-2019 12:49 AM
You could have one of these two.
https://ftp.hp.com/pub/softpaq/sp66501-67000/sp66584.exe
https://ftp.hp.com/pub/softpaq/sp53001-53500/sp53068.exe
But if you do not have the WWAN card installed it will not work.
REO
03-16-2019 03:37 PM
Look in Device Manager under Network Adapters.
What is the model of your WWAN card???
It will be a Qualcomm or Ericsson card.
What do you have?????
REO