SIM card Slot Activation HP EliteBook 840 G6 Notebook PC Serial Number 5CG03303MC

[sac_bhalekar]

Hi Since purchase of ,HP EliteBook 840 G6 Notebook PC with serial number [Private information removed], we are not able to activate or use the sim slot.

Asked more than ten times with HP support, but no luck.

So please help out

[banhien]

@sac_bhalekar 

WWAN is an option. Did you buy WWAN option for your machine ? Without WWAN, SIM card is useless.

Please check Device Manager, Network Adapters to see does your machine has one of the following options

Supports the following WWAN formats:
Integrated WWAN options with dual antennas (M.2 30 × 42 socket USB2):

● Intel XMM™ 7262 LTE-Advanced (CAT 6)
Integrated WWAN options with dual antennas (M.2 30 × 42 socket PCIe):

● Intel XMM 7360 LTE-Advanced (CAT 9)

● Intel XMM 7560 LTE-Advanced Pro (CAT 16)

Regards.