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‎04-09-2022 03:43 AM

HP Recommended
Product: HP ProBook 640 G8 Notebook PC (1Y5E2AV)
Operating System: Microsoft Windows 10 (64-bit)

Hello colleagues,
please i need your experienced help.
The nano SIM card slot is apparently inactive.
Even inserting a card there, nothing happens.
My notebook is a Probook 640 8G.
Thank you very much, success.🙂

Anderson.

__________________________________

Hallo Kollegen,
bitte ich brauche eure erfahrene hilfe.
Der Nano-SIM-Kartensteckplatz ist anscheinend inaktiv.
Auch wenn man dort eine Karte einsteckt, passiert nichts.
Mein Notebook ist ein Probook 640 8G.
Vielen Dank, viel Erfolg.🙂

Anderson.

Category:
1 person had the same question
1 REPLY 1

‎04-09-2022 06:55 AM

HP Recommended

Hi:

 

Does your notebook have the optional WWAN card that is required for the SIM card to work?

 

90% of the ProBook 640 G8's do not come with this option.

 

You can check the device manager under the Network Adapters device manager category and check to see if your notebook has this WWAN card installed:  Intel XMM 7360 LTE-Advanced Cat 9

 

If it doesn't then you cannot use the SIM card to connect to any cellular service.

 

 

 

 

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