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HP Recommended
840 G4
Microsoft Windows 10 (64-bit)

Hello,

i have problem with SIM card dock. When i was insert data SIM card nothing happen. I was try install network drivers via SoftPaq Download manager, but this instalations stopped by not compactibile drivers. What drivers i need to work this ?

 

Thanks

 

I was installed:

 

HP hs3210 HSPA+ Mobile Broadband Drivers - wrong

HP lt4120 Snapdragon X5 LTE Drivers - wrong

HP lt4132 Mobile Broadband Drivers -wrong

 

Is there any other solutions?

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

@igor_vihonsky wrote:
I have 840 G4 model, so i dont understand your reply 🙂 this model have sim card slot, but in devices isnt properly device for it.

Hi,

 

Many machines have SIM slot but don't have WWAN card UNLESS you pay for this option. My question remain: did you pay for this option ?

 

Regards.

BH
***
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View solution in original post

5 REPLIES 5
HP Recommended

@igor_vihonsky

 

Did you buy one of those WWAN options ? You have to buy separately because this option is not added as default

 

     http://h20195.www2.hp.com/v2/GetDocument.aspx?docname=4AA6-9055EEE

 

My loan Elitebook x360 does not have this option.

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




HP Recommended
I have 840 G4 model, so i dont understand your reply 🙂 this model have sim card slot, but in devices isnt properly device for it.
HP Recommended

@igor_vihonsky wrote:
I have 840 G4 model, so i dont understand your reply 🙂 this model have sim card slot, but in devices isnt properly device for it.

Hi,

 

Many machines have SIM slot but don't have WWAN card UNLESS you pay for this option. My question remain: did you pay for this option ?

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




HP Recommended

U are right. I dont have WWAN card. I think that notebook for 1800 EUR doesnt need any other accessories. 😞 I'm  very disappointed. So i need spent another 110 EUR for WWAN. 

HP Recommended

@igor_vihonsky

 

I think one reason: vendors (including HP) don't install WWAN before hand: the card may work on one country but won't work on other countries. There are many telecommunication rules and regurations.

 

And some providers only support some particular cards.

 

Hope this makes sense.

 

Regards.

 

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




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