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Microsoft Windows 10 (64-bit)

So i've been trying to install the latest Intel Wireless Bluetooth driver, but it keeps giving me an error message that it can't find the SP87911 file. I've been looking all over the internet how to find it, but no success.

7 REPLIES 7
HP Recommended

Hi:

 

What model Intel wifi adapter does your notebook come with?

 

I'll post the link to the driver you need for the Bluetooth.

 

There are probably a few other versions you can use.

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Intel® Dual Band Wireless-AC 8260 

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I recommend that you install the latest W10 BT driver for it directly from Intel...

 

Intel® Wireless Bluetooth® for Windows® 10 and Windows 11

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I've been trying to install it the whole time but it says that i'm missing a file named SP 87911

HP Recommended

HP has removed that file from their FTP website.

 

Paul_Tikkanen_0-1640133947984.png

 

 

It no longer exists.

HP Recommended

So i won't be abke to install the Wireless Bluetooth?

HP Recommended

You have some kind of major problem with Windows if you can't install the BT driver from Intel and you are getting a message to install a file that is not needed.

 

You may want to consider backing up any files you don't want to lose and reinstall W10.

 

W10 should have automatically installed the Intel Bluetooth driver anyway.

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