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‎12-13-2021 04:24 PM

HP Recommended
Product: Laptop 17Z-CP000
Operating System: Microsoft Windows 10 (64-bit)

Why is my new HP laptop sharing my personal identity with Amazon without me signing in?  

 

The first time I visited Amazon with my new laptop it automatically signed me in even while using my VPN. I have never used the "remember me" option and have never had this security issue with any of my other HP laptops (all using win 8.1 which I prefer). Is this a Windows 10 issue that is identifying me, and how can I stop this security leak?

 

Thanks for your help!

Category:
1 REPLY 1

‎12-16-2021 12:38 PM

HP Recommended

Hi@bluesky2046,

 

Welcome to the HP Support Community.  

 

We can try to help if you know what error with screen Short, Please elaborate issue we can help to fix the issue.

 

Or click on the hyperlink  I'd suggest you  Contact HP your regionHP Chat Support Team.

 

If you are having trouble navigating through the above options, it's most likely because the device is out of warranty. If yes? please send me a private message with the region you are contacting us from. Check next to your profile Name, you should see a little blue envelope, please click on it.   

 

Have a great day!  

 

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