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HP Recommended

Hi I have this model laptop and need to understand if it has capacity for a sim card or esim please 14ey0003au

tking12345781_0-1749038244909.pngtking12345781_1-1749038302965.png

 

1 REPLY 1
HP Recommended

Hi @tking1234578-1 

 

Welcome to the HP Support Community!

 

Thanks for posting your query! We're here to help you get back up and running.

 

Based on the Device Manager screenshot you uploaded, your laptop primarily supports Wi-Fi and Bluetooth connectivity, but there’s no indication of cellular network support (SIM card or eSIM).

 

To confirm whether the HP 14ey0003au model has SIM or eSIM capability, I checked HP’s documentation, to find this model does offer eSIM support 

 

If my response helped, please mark it as an Accepted Solution It helps others and spreads support. 💙 Also, tapping "Yes" on "Was this reply helpful?" makes a big difference! Thanks! 😊

 

Take care, and have an amazing day!

 

Regards, 

Hawks_Eye

I am an HP Employee.

If my response helped, please mark it as an Accepted Solution!  It helps others and spreads support.  Also, tapping "Yes" on "Was this reply helpful?" makes a big difference! Thanks! 
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