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HP Recommended
Elitebook 840 g3
Microsoft Windows 11
  • Hi, I can't see the drivers of the broadband in my Elitebook 840 G3.
1 REPLY 1
HP Recommended

Hi:

 

There is no such thing as a SIM card driver.

 

No doubt your notebook is missing the optional but required WWAN card which is needed to connect to the cellular network.

 

Every 840 G3 has a SIM card slot.  What 90% of them don't have is the required WWAN card.

 

You need one of these three model WWAN cards in order to connect to the cellular service:

 

HP lt4120 LTE/EVDO/HSPA+ SnapdragonT X5 LTE Mobile Broadband Module   800870-001


HP hs31110 HSPA + Intel Mobile Broadband Module    822828-001

 

Check to make sure your notebook has the required WWAN antenna wires to connect to the WWAN card for reception.

 

Below is the link to the service manual:

 

HP ZBook 15u G3 Mobile WorkstationHP EliteBook 850 G3 Notebook PCHP EliteBook 848 G3 Notebook PCHP E...

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