Slow Wifi / RTL8723DE - 2024.0.8.107 / 450 Kbps / 14-dk-0002ng

[Gomali]

Hello,

the network speed is very slow using RTL8723DE. Driver version is 2024.0.8.107. I have also tried some other driver versions. If i am lucky, then i have 10Mbps for some minutes then speed drops to 450 Kbps. Windows Version is 1903 (18362.356). Also going back to another older windows version of 1903 had the same problem. Deactivaton of  Bluetooth does not improve anything. If i open Network and Sharing Center -  Wifi Status, it shows me full Signal quality and a Speed of 72,2MBit/s.

Does anybody has a solution for me?

Thanks in advance.

[The_Fossette]

@Gomali,

Welcome to the HP Support Community!

I recommend you follow the below steps and check if it helps.

1. Open Windows Settings.
2. Select Devices.
3. Select Bluetooth & other devices.
4. Uncheck the Show notifications to connect using Swift Pair box.
5. Close Windows Settings.

Let me know how it goes and you have a great day!

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

Cheers!

[Gomali]

Thank you for your reply, an sorry for my late answer. I tried yout soluton but it did not help. 

[Betty0610]

Let's try these steps:

1. Remove All Barriers: Certain building materials can get in the way of weaker signals like Bluetooth. Metal, bulletproof glass, concrete and plaster are particularly bad, and marble, plaster and brick aren’t great easy. So if you’re really struggling with interference, your first step should be to move your Bluetooth devices away from these materials. That means no brick walls between you and your devices, and definitely no metal desks!
    
2. Change Router Channel: If you have an Apple router and you’re constantly getting interference with your WiFi, try rebooting it. Upon restart, the station will search for a new channel. Specifically, a different channel than the one your Bluetooth devices are using to communicate. If you don’t have an Apple router, you may need to instead go into your router settings and try changing the channel manually. Experiment with different channels to see which one works best.
    
3. Move Closer to Your Router: If you often find that you’re getting interference when talking on a wireless headset while on a WiFi call (you’ll know because you’ll hear static), try moving closer to your router. This will give you a more robust WiFi connection, so the Bluetooth frequency can’t overpower it.
    
4. Get Away From Microwaves and Fluorescent Lighting: Both emit frequencies of 2.4GHz, and moving away from them will distance you from the source.

That said, the best way to resolve the issue is by using the HP Guided Troubleshooter: 

https://hp.care/2JshaSG

(simply select your description of the issue from the bottom of the screen to gain access to the next set of steps that should resolve your concern)

Let me know if this helps.

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

Thanks!