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HP Recommended
HP 15s-fq1003na Full-HD Laptop
Microsoft Windows 10 (64-bit)

Hi,

For the past few days my laptop takes few minutes to connect to wifi. My partner have exactly the same laptop and doesn´t have that problem. Even after sleep I have to wait few minutes for it to wake up and connect. I´ve tried to update my drivers but that didn´t help.

 

Thanks

Ferush

1 REPLY 1
HP Recommended

@Ferush Due to the current global COVID-19 situation, we're seeing an influx of customers coming in for support and we appreciate your patience.

That said, here's a few things you need to do, to resolve this issue once and for all:

  • Disable all firewalls and antivirus programs including windows ten's own firewalls and antivirus programs.
  • try safe mode with networking to check if the Internet connection is fast there. Try both wired and wireless options.
  • Link for safe mode with networking is given in my earlier post. Please try that.
  • Uninstall the existing network adapters and update the bios chipset and network adapters (both wired and wireless) from this link : click here to find and install the same
  • Please try to change the router's broadcasting channel to another value. try different working channels. that might help for WiFi only.
  • Try performing a clean boot in windows 10 using this link: Click here for steps
  • Try this link fixing network connections in windows 10: Click here

FOR DETAILS & FURTHER INSTRUCTIONS, USE THIS LINK: CLICK HERE

(By the end of this article all the issues should be resolved)

 

P.S: Welcome to HP Community 😉

 

Let me know how that pans out,

If you feel I was helpful, simply click on Accept as Solution to help the community grow,

That said, I will have someone follow-up on this to ensure you've been helped,

Just in case you don't get back to us, 

have a good day, ahead.

Riddle_Decipher
I am an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.