• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Here is the solution to resolve the Realtek 8852BE-V Choya WiFi Disconnection Issue Click here to view the instructions!
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
HP Recommended
Victus by HP 16.1 inch Gaming Laptop PC 16-r0000 (76T05AV)
Microsoft Windows 11

Hello, i recently increased my internet speed to 100mbps and it works fine until I start my computer and connect to wifi. Internet speed immediately drops to 5-10mbps. I checked the drives, all are updated and no problems seems to appear. And the weird thing is that for a time wifi works good as in now, and after a time it suddenly drops again. 

Also this problem only occurs in my parents home( The speed used to be 25mbps because my family don't use wifi as much, and it didn't even connect to internet when it used to be 25mbps and when i upgraded it it connected but with very very low speed and disconnected time to time) ,normally i live in a campus which has a internet speed of 1000mbps where  my computer works just fine. Then i took my computer to the place where i bought it , they tried to connect to a wifiand it worked fine as well.  I have no idea what is the problem and to do.

1 REPLY 1
HP Recommended

Hello ardaast1, I leave you this download link and see if the problem you have is solved.

https://ftp.hp.com/pub/softpaq/sp146501-147000/sp146686.exe

Greetings.

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.