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Message 1 of 2
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Slow wifi only on my HP Notebook

HP Recommended
HP Notebook - 17-ak024no
Microsoft Windows 10 (64-bit)

I have 150 MBPS wifi with good coverage where I work. Both my work laptop (HP Elitebook) and my iphone enjoy the full wifi speed at my desk. However, my Notebook only enjoys a fraction of the internet speed - typically 30-50 MPPS. I have tried all the common things, like updating drivers, removing battery & restarting. What else can I do to improve the wifi performance of the Notebook?

HP Support Agent
HP Support Agent
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Message 2 of 2
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HP Recommended

@Jevind Welcome to HP Community!


I understand that you are facing a slow internet speed issue.


A few things to remember are mentioned below: 

The compatibility of your router with the wireless card, 

If the wireless card is 1x1: supports 2.4 GHz and below - slow connection and download/upload speed, 

If it's 2x2 or more: support 5 GHz and above - Fast connected and speed. 

Here are your Product specifications: Click here for details. 


Keep us posted,

If you would like to thank us for our efforts to help you, 

Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post, 

Have a great day!

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