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‎12-02-2023 12:47 AM - edited ‎12-02-2023 12:50 AM

HP Recommended
Product: HP ENVY x360 Laptop - 13-ay0175ng

Hello

i have a problem with bt after closing and opening the screen (lid? cover?). Often (not always) bt isn´t available, sometimes it comes with not working WLAN and can be fixed by deactivating and activating wlan.  Sometimes the (bt) mouse driver does not start properly.
And: often the sleep-mode after closing the screen doesn´t work properly, the notebook stays working in background, it stays warm...

 

i guess, it is a driver problem?
what can i do to find the reason?

 

thanks for some ideas...

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