Stuck in airplane mode

[PC_Problems9001]

My computer is stuck in airplane mode, nothing I've found is working.

All the keys work, even fn12 but when I hit the airplane mode button it does nothing. I went to the settings and Wifi and Airplane Mode are inaccessible. Bluetooth however is accessible. In the Taskbar Airplane mode is showing, Wifi is not. Please help, I need to finish up work soon and I can't rn. 

[asmita6658]

Hi @PC_Problems9001

Welcome to the HP Support Community. 

1) What's the model name of the computer? Click here for steps on finding the information we need. Do not share any of your personal information such as serial, phone number, email ID, etc.

2) Were there any recent changes like updates made to the computer? 

While you respond to that, try these generic steps -

Step 1 Network Troubleshooter -
1) In the search box, type and open "Troubleshooter".
2) Click on "Network and Internet".
3) Click on "Internet Connections". 

Step 2 Re-install the Network Adapter -
1) In the search box on the taskbar, type Device Manager, and then select Device Manager from the list of results.
2) In Device Manager, select Network adapters > the network adapter name.
3) Right-click on the network adapter, and then select Uninstall device > Delete the driver software for this device check box > Uninstall.
4) Restart the computer. 

 
Let me know.

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