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‎04-08-2019 10:10 PM

HP Recommended
Product: Folio 9480m
Operating System: Microsoft Windows 10 (64-bit)

Dear All, when I turn on hotspot mobile the WiFi works at 2,4 GHz and there's no 5 GHz radio signal.

I would like to know how to turn on the 5 GHz wifi hotspot.

Thank you in advance.

3 REPLIES 3

‎04-09-2019 12:16 AM

HP Recommended

@Mximo 

 

Please go to Device Manager > Network Adapters and check the Wifi card to see what is it. Not all Wifi cards support 5.0GHz

 

Regards,

BH
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‎04-09-2019 12:38 AM - edited ‎04-09-2019 12:58 PM

HP Recommended

Dear Banhien, I confirm wireless  adapter supports both 2.4 GHz and 5 GHz. When it works as a client, normally it connects to 5 GHz Access Point signal. If there's no 5 GHz wifi signal, then it connects to 2.4 GHz.

When wireless adapter works as an AP (turning on Hotspot Mobile function), it turns on only the 2.4 GHz radio.

 

Additional information: wireless adapter is Intel® Dual Band Wireless-N 7260

2.4 GHz and 5 GHz support confirmed.

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‎04-10-2019 11:50 AM

HP Recommended

Please, other suggestions are welcomed. Thank you very much. 

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