cancel
Showing results for 
Search instead for 
Did you mean: 
New member
2 1 0 0
Message 1 of 4
236
Flag Post

Solved!

The Lan card is not working (Windows error code 48 ) even with latest driver from Realtek,

HP Recommended
Omen Laptop 15-en0xxx
Microsoft Windows 10 (64-bit)

1.png2 (2).png

3 REPLIES 3
HP Support Agent
HP Support Agent
19,364 19,345 1,196 1,199
Message 2 of 4
Flag Post
HP Recommended

@sjl99

 

Welcome to HP Community

 

I have gone through your Post and would like to help

 

I suggest you download and run the HP Support Assistant from this Link: https://www8.hp.com/us/en/campaigns/hpsupportassistant/hpsupport.html?jumpid=va_r602_us/en/any/psg/p...

 

HPSA will automatically search for all the latest drivers for your Notebook

 

  1. Click My devices in the top menu, and then click Updates in the My PC or My notebook pane.

    Click Updates in the My notebook pane

  2. Click Check for updates and messages to scan for new updates.

     Updates list in HP Support Center

  3. Review the list of updates. Updates with a yellow information icon are recommended. Updates with a blue information icon are optional.

  4. Click the update name for a description, version number, and file size.

  5. Select the box next to any updates you want to install, and then click Download and install.

Also ensure Windows is up to date.

 

Select the Start  button, and then go to Settings  > Update & security  > Windows Update , and select Check for updates. If Windows Update says your device is up to date, you have all the updates that are currently available

 

Keep me posted how it goes

 

Thank you and have a wonderful day 😊

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.

KrazyToad
I Am An HP Employee

0 Kudos
Author
New member
2 1 0 0
Message 3 of 4
Flag Post
HP Recommended

Thanks! No. it doesn't help. 

 

Capture.jpg

0 Kudos
HP Support Agent
HP Support Agent
19,364 19,345 1,196 1,199
Message 4 of 4
Flag Post
HP Recommended

Please try a System Restore to an earlier time before this issue started and let me know how it goes

 

Link: https://support.hp.com/in-en/document/c03327545

 

 

KrazyToad
I Am An HP Employee

0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation