The computer does not support Hosted network supported

[JaxterJughin]

Product name: Hp pavilion cs-1052tx

Product number: 5JR96PA

I have a problem with Mobile hotspot turning on. It shows 'We can't setup mobile hotspot'. After some days, the mobile hotspot turned on but it not connecting to any phone.

Can you help me to fix this?

[praveen196]

@JaxterJughin Welcome to HP Community!

I understand that you are unable to connect the mobile hotspot to the laptop.

Don't worry I will try to help you out.

Did you make any software or hardware changes on your PC?

As you mentioned you have issues connecting to a hotspot from your phone to PC.

Please try few steps mentioned below.

1. Go to control panel.

2. Go to network and the internet.

3. Go to network connections.

4. In related settings, go to "Change adapter options"

5. Right click on "wireless network connection" and go to properties.

6. Click "Configure and then Advance

7. In properties, "802.11n Preamble", selected, select value "mixed mode" And click ok and click done

If the above-mentioned steps do not work try the steps below.

1-go to settings.

2-click wifi and the internet.

3-click manage wifi settings

4-click the network or the hotspot you used to connect to the internet using windows 7 or 8.

5-click forget to remove it from the wifi list.

6-click to scan wifi.

7-select the same hotspot.

8-enter hotspot security key

Change encryption type from TKIP to AES (Right-click on the network connection to mobile hotspot>Properties>Security tab. The Security type is set to WPA2-Personal.

Let me know how that pans out,
If you feel I was helpful, simply click on Accept as Solution to help the community grow,
That said, I will have someone follow-up on this to ensure you've been helped,
Just in case you don't get back to us within 24 - 48hrs, and have a good day, ahead.