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The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
HP Recommended

I just cant connect to any of the available networks. It happens once a day that the internet and connection appear, but after one request in the browser, it automatically turns off again. Sometimes there is a connection, but there is no internet, and also gives an error: DNS not found. This happens on any networks (WiFi points)

 

My Windows is completely clean and only the recommendation drivers are installed.

20 REPLIES 20
HP Recommended

Hello @lorg0n 

Sorry to hear that you are having problems ... I would like to help you.

 

Let me check your current system configuration.

 

(1) Run    msinfo32

- Select <System Summary>:

--->>> Copy/paste following key/value pairs:

 

OS Name

Version

System Model

System SKU ( equals HP product number (p/n) )

Processor

BIOS Version/Date

 

(2) Start Windows <device manager>

- Expand <Network adapters>

--->>> Send screenshot

 

(3Please report your results

HP Recommended

OS Name: Microsoft Windows 11 Pro

Version: 10.0.22621 Сборка 22621

System Model: HP Pavilion Laptop 14-ec0xxx

System SKU: 470H3EA#ACB

Processor: AMD Ryzen 3 5300U with Radeon Graphics

BIOS Version: AMI F.11, 11.07.2022

 

IMG_20220922_120252.jpg

HP Recommended

Hello @lorg0n 

 

(1) Download and install / update

Realtek RTL8xxx Wireless LAN Drivers

1.0.0.206 Rev.S

30.0 MB

Jul 25, 2022

Download

 

(2) Reboot and test wirless connection

(3) Please report your results

HP Recommended

It is not possible to install, at any attempt to install - only newer ones appear (recommended Windows). I tried both as an installer and manually. Only 6001.10.350.0(01.06.2022) is installed all the time.

HP Recommended

Hello @lorg0n 

 

(1) Start Windows <device manager>

- Locate Realtek wireless device

- Right click -> Uninstall device

 

ub6424_0-1663846534830.png

 

(2) Install provided drivers

(3) Reboot Windows

(4) Test again 

(5) Please report your results

HP Recommended

Its not working 

IMG_20220922_150331.jpg

HP Recommended

Hello @lorg0n 

 

(1) Start Windows <device manager>

- Right click Realtek wireless device

- Click update (driver) using the directory c:\SWSetup\sp141278

 

(2) Please report your results

HP Recommended

Windows writes that it has successfully updated them, but the new version is still shown in the settings

HP Recommended

Hello @lorg0n 

 

(1) Uninstall realtek wireless device

 

(2) Clean drive cache

How to Clean the Driver Cache

 

(3) Install provided driver again

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