The internet is almost not working

[lorg0n]

I just cant connect to any of the available networks. It happens once a day that the internet and connection appear, but after one request in the browser, it automatically turns off again. Sometimes there is a connection, but there is no internet, and also gives an error: DNS not found. This happens on any networks (WiFi points)

My Windows is completely clean and only the recommendation drivers are installed.

[ub6424]

Hello @lorg0n 

Sorry to hear that you are having problems ... I would like to help you.

Let me check your current system configuration.

(1) Run    msinfo32

- Select <System Summary>:

--->>> Copy/paste following key/value pairs:

OS Name

Version

System Model

System SKU ( equals HP product number (p/n) )

Processor

BIOS Version/Date

(2) Start Windows <device manager>

- Expand <Network adapters>

--->>> Send screenshot

(3) Please report your results

[lorg0n]

OS Name: Microsoft Windows 11 Pro

Version: 10.0.22621 Сборка 22621

System Model: HP Pavilion Laptop 14-ec0xxx

System SKU: 470H3EA#ACB

Processor: AMD Ryzen 3 5300U with Radeon Graphics

BIOS Version: AMI F.11, 11.07.2022

 

[ub6424]

Hello @lorg0n 

(1) Download and install / update

Realtek RTL8xxx Wireless LAN Drivers

1.0.0.206 Rev.S

30.0 MB

Jul 25, 2022

Download

(2) Reboot and test wirless connection

(3) Please report your results

[lorg0n]

It is not possible to install, at any attempt to install - only newer ones appear (recommended Windows). I tried both as an installer and manually. Only 6001.10.350.0(01.06.2022) is installed all the time.

[ub6424]

Hello @lorg0n 

(1) Start Windows <device manager>

- Locate Realtek wireless device

- Right click -> Uninstall device

(2) Install provided drivers

(3) Reboot Windows

(4) Test again 

(5) Please report your results

[lorg0n]

Its not working 

 

[ub6424]

Hello @lorg0n 

(1) Start Windows <device manager>

- Right click Realtek wireless device

- Click update (driver) using the directory c:\SWSetup\sp141278

(2) Please report your results

[lorg0n]

Windows writes that it has successfully updated them, but the new version is still shown in the settings

[ub6424]

Hello @lorg0n 

(1) Uninstall realtek wireless device

(2) Clean drive cache

How to Clean the Driver Cache

(3) Install provided driver again