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Pavallion 12

The internet keeps sending me the " this page can't be displayed " to every website I try to go to even the home page. My WiFi is connected to my laptop and the WiFi works on my phone and ipad but not my laptop. I've tried trouble shooting as follows: Wired connect nothing Wireless connect nothing Resetting my internet nothing Checking all the settings but still nothing

1 REPLY 1
HP Recommended

@Ish07, Welcome to HP Support Community,

 

Thank you for posting your query; I’m here to help by guiding you through steps to resolve this issue

 

If your HP Pavilion 12 is connected to Wi-Fi but every webpage gives a "This page can't be displayed" error while other devices work fine, the issue could be with your network settings. 

 

First, try opening Command Prompt as Administrator and running these commands one by one:

  • ipconfig /flushdns 
  • netsh winsock reset 
  • netsh int ip reset 

After running these, restart your laptop and check if the issue is resolved. If not, try changing the DNS manually by going to Settings > Network & Internet > Wi-Fi > Adapter Options, right-click your network, selecting Properties, and setting the IPv4 DNS to 8.8.8.8 and 8.8.4.4. 

 

Also, check if a VPN or proxy is enabled under Settings > Network & Internet > Proxy, and disable it if found.

 

You can refer this guide for further troubleshooting: HP PCs - Troubleshooting Wireless Network and Internet (Windows 10) | HP® Support

 

I hope these steps help resolve the issue

Please feel free to reply here if you have any questions or if you need further clarification on any of the steps. 

 

Take care and have a good day. 

 

If my response helped, please mark it as an Accepted Solution!  It helps others and spreads support. 💙 Also, tapping "Yes" on "Was this reply helpful?" makes a big difference! Thanks! 😊

 

Regards,

Garp_Senchau
I am an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.