This device cannot start. (Code 10 ) {Operation Failed} The requested operation was unsuccessful.

[esmaelz85]

This device cannot start. (Code 10)

{Operation Failed}
The requested operation was unsuccessful.

also code 43 

i tried every trick on the internet and its not working . the wifi Device would not work , i have updated bios, latest intel drivers , battery drain after uninstalling the driver and installing the latest one ane and it dose not work . 

its really frustrating , please help  

HP Envy x360 2-in-1 Laptop 16-ac0xxx

Bios

Version

F.07

Date

2026-03-27

Motherboard

Manufacturer

HP

Model

8C66

Version

01.30

Operating System

Edition

Microsoft Windows 11 Home (64-bit)

Version (Build)

25H2 (10.0.26200)

Devices and drivers

Processor

Intel® Core™ Ultra 5 125U

Graphics

Intel® Graphics

Audio

Realtek High Definition Audio

Intel® Smart Sound Technology for Digital Microphones

Intel® Smart Sound Technology for Bluetooth® Audio

Intel® Smart Sound Technology for USB Audio

Networking and I/O

UsbNcm Host Device

Intel® Wi-Fi 6E AX211 160MHz

• Driver Details

  Up to date
• ProviderIntel
• Version24.60.0.3
• Date2026-06-11

• Device Details

• ManufacturerIntel Corporation
• AvailabilityRunning at full power
• StatusThis device cannot start.
• InstalledTrue
• Service NameNetwtw14
• Device IdPCI\VEN_8086&DEV_7E40&SUBSYS_00948086&REV_20\3&11583659&3&A3
• Revision20

OpenVPN Data Channel Offload for ExpressVPN

Memory

16 GB

Storage

WD PC SN740 SDDPNQD-512G-2006

Other

Intel® AI Boost

[Pallipurath · Accepted solution]

Hi @esmaelz85 

Welcome to the HP Support Community.

Thank you for posting your query.

I understand how frustrating this situation is, especially after you have already updated the BIOS and drivers and performed the recommended driver reinstallation and power-reset steps.

Since the Intel Wi-Fi adapter is still reporting Code 10/Code 43 despite having the latest BIOS and Intel driver installed, I would request you to please follow the steps:

Reinstall the device driver.

• From Start up, search for device manager and select Device Manager from the results.
• Right-click the device in the list.
• Select Uninstall from the menu that appears.
• After the device is uninstalled, choose Action on the menu bar.
• Select Scan for hardware changes to reinstall the driver.

Click here for detailed steps.

Take care and have an amazing day!