Trouble logging into a wifi

[Ghizla78]

Failed to connect to network 'ConicelliGuest: DHCP

lookup failed

•

[Sneha_01]

Hi @Ghizla78 

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

The error message "Failed to connect to network 'ConicelliGuest: DHCP lookup failed" typically indicates an issue with obtaining an IP address from the router using the DHCP (Dynamic Host Configuration Protocol). This can happen due to a variety of reasons, including network configuration issues or temporary problems with your router or device.

Here are a few troubleshooting steps you can follow to resolve the issue:

1. Restart Your Device

• Restart your computer or device: Sometimes a simple restart can clear up connection issues and refresh the device's network settings.

2. Restart Your Router

• Power cycle your router: Unplug the router from the power source for about 30 seconds, then plug it back in. This can reset the network and resolve DHCP-related issues.
• Wait for the router to fully reboot before trying to connect again.

3. Forget and Reconnect to the Network

• On your device, forget the Wi-Fi network:
  1. Go to your device's Wi-Fi settings.
  2. Find 'ConicelliGuest' in the list of saved networks.
  3. Select it and choose Forget.
• Then, reconnect to the network by selecting it again from the list of available networks and entering the Wi-Fi password.

4. Check the Router’s DHCP Settings

• Ensure DHCP is enabled on your router:
  • Log into your router's web interface. This usually involves typing the router’s IP address into a web browser (e.g., 192.168.1.1 or 192.168.0.1).
  • Enter the router’s admin username and password (check the label on your router if you haven't changed it).
  • Once logged in, find the DHCP settings (often under "Network Settings" or "LAN Settings").
  • Make sure DHCP is enabled and there are no restrictions on how IP addresses are assigned.

I hope this helps.

Take care and have a good day.

Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.

Rachel571

HP Support