Trouble with Realtek RTL 8723DE

[AlexErding]

Hi,

I´m Alex from Germany.

I have serious trouble with my notebook (15-bw003ng).

The built-in Realtek RTL8723DE causes permanent wifi interruptions. There is a maximum of 5-10 minutes online time, then

the connection to the wlan is interrupted.

error messages are "no connection to this network" etc.

The latest driver from HP website is installed. (other laptops, smartphones are working fine....so it is not the wlan itself)

Does anybody have an idea?

Thanks a lot

Alex

[Paul_Tikkanen · Accepted solution]

Hi, Alex:

There is a newer driver you can try in hopes that it resolves the problem...

2024.0.10.209       Dec 6, 2019

https://ftp.hp.com/pub/softpaq/sp100501-101000/sp100552.exe

If the wifi adapter still does the same thing, most likely it is a hardware problem with the wifi adapter.

[AlexErding]

Hi Paul,

thanks for your hint,

I´ll try that driver and will report....

cu

Alex

[Paul_Tikkanen]

You're very welcome, Alex.

[AlexErding]

Hi Paul,

the driver you sent me works fine. No more interruptions.

Thanks a lot

Alex

[Paul_Tikkanen]

Anytime, Alex.

Glad to have been of assistance.

Paul