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‎09-15-2024 08:08 AM

HP Recommended

I reimaged my hp laptop to download some things I needed from an previous backup I made of my Lenovo laptop. I tried resetting it but it reset to Lenovo. Is there a way to reset it to the original hp that it was? Hp laptop in question: HP - 14" Laptop - Intel Celeron - 4GB Memory - 128GB eMMC

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1 REPLY 1

‎09-17-2024 12:20 PM

HP Recommended

Hi @shanghu7,

 

Welcome to the HP Support Community.

Thank you for posting your query, I will be glad to assist you.

 

I see that you are looking for help with performing a recovery on your Laptop.

 

Please click on this link to perform a recovery on your Laptop.  (Take a backup of the data before performing a recovery)

 

Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.

 

I hope this helps.

Take care and have a great day ahead!

 

 Irwin6

HP Support

Irfan_06-Moderator
I am an HP Employee

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