UEFI Network settings

[Lisben]

I keep getting the error that there are no network adapters, so getting on the internet is difficult.  I have tried all of the diagnostics, rebooting, deleting then reinstalling the drivers.  I ran a test (ctrl + fn) for a wired network connection (however I never connect this way) and received the message that I need to enable UEFI Network Option ROMS and UEFI Network Boot.  How do I do this and will this fix my problem?

[Lisben]

Sorry I mean Fn + Escape

[Raj_05]

Hi @Lisben,

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

It sounds like you're experiencing a persistent issue with your network adapter, and enabling UEFI Network Option ROMs and UEFI Network Boot may help diagnose or resolve the problem, especially if it's tied to a network boot configuration or hardware issue. Here's how you can enable those settings.

Access the UEFI/BIOS Menu:

• Shut down your laptop.
• Turn it on and immediately press the F10 key repeatedly (or Esc to access the Startup Menu, then select F10 for BIOS settings).
• This will take you to the UEFI/BIOS menu.

Navigate to the Boot Settings:

• Use the arrow keys to navigate to the "Boot Options" or "Advanced" tab, depending on your BIOS version.

Enable Network Boot and Option ROMs:

• Look for "Network Boot" or "PXE Boot" and ensure it's enabled.
• Locate "UEFI Network Option ROMs" and enable them. (Sometimes it's under Legacy Boot Options or similar.)
• Ensure UEFI Boot Mode is enabled if it's an option.

Save Changes:

• Press F10 to save changes and exit the BIOS. The system will restart.

Test the Network Connection:

• After rebooting, check if your network adapter is now detected in Windows Device Manager.
• Reinstall network drivers if necessary.

Note:

• Driver Check: If the settings above don't resolve the issue, make sure you’re using the correct and up-to-date network driver for your laptop. You can download these from the HP support website using another device.
• Hardware Diagnostics: Since you mentioned running diagnostics using Fn + Escape, you might also want to perform a complete hardware diagnostic from the UEFI menu:
  • Restart your laptop and press Esc repeatedly to open the Startup Menu.
  • Select F2 for System Diagnostics and run a detailed test on the network adapter.

I hope this helps.

Take care and have a good day.

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Alden4

HP Support