• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
HP Recommended
HP Pavilion Plus 14 inch Laptop PC 14-ey0000 IDS Base Model
Microsoft Windows 11

My AMD Ryzen 7 7840u Pavilion Plus 14 laptop came with a Mediatek MT7921 Wifi and BT card that has been nothing but problems.  

 

I have decided to replace it with another card.  Does anyone have experience of swapping it with the Intel AX210?

 

Will it work in the laptop?  Does the BIOS allow for a change in WIFI card? 

 

Thanks,

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

You're very welcome.

 

When I ran that HPUP app in the Wi-Fi driver file, all it did was create a text file.

 

The drivers are actually in the src folder, so here is how you can manually install the driver.

 

Go to the device manager, click on the Mediatek Wi-Fi adapter which will be found under the Network adapters device manager category.

 

Click on the driver tab.  Click on Update driver.

 

Select the 'Browse my computer for drivers' option and browse to the driver folder that was created when you ran the file.

 

Make sure that the Include subfolders box is checked, and the driver should update.

 

You can do the same procedure with the Bluetooth driver file.

 

 

 

 

View solution in original post

5 REPLIES 5
HP Recommended

Chapter 3 of the service manual indicates that only two Mediatek Wi-Fi adapters were offered in the model series.

 

Maintenance and Service Guide

 

It would be a long shot for an AX210 to work in your notebook.

 

Many forum members have reported issues installing that model card in an AMD platform.

 

You might have better luck with the AX200 which HP installed in my AMD Ryzen 5 4500U notebook.

 

Intel Wi-Fi 6 AX200 ax 2×2 + Bluetooth 5.0 MU-MIMO M.2 2230 non-vPro    HP part #L35282-005 

 

There are newer Mediatek drivers you can try first that are not listed on your notebook's support page:

 

MediaTek Wireless LAN Driver

 

Version 3.0.1.1327

 

sp155440.exe

 

MediaTek Bluetooth Driver

 

Version 1.3.17.162

 

sp155303.exe

 

 

 

 

HP Recommended

Thank you for you help!

 

When I download those drivers nothing happens it simply unpacks to a folder SW in C:  

when i inspect the files I do not see a setup.exe rather HPUP and an install command file but both do nothing.

 

Am I doing something wrong?

HP Recommended

You're very welcome.

 

When I ran that HPUP app in the Wi-Fi driver file, all it did was create a text file.

 

The drivers are actually in the src folder, so here is how you can manually install the driver.

 

Go to the device manager, click on the Mediatek Wi-Fi adapter which will be found under the Network adapters device manager category.

 

Click on the driver tab.  Click on Update driver.

 

Select the 'Browse my computer for drivers' option and browse to the driver folder that was created when you ran the file.

 

Make sure that the Include subfolders box is checked, and the driver should update.

 

You can do the same procedure with the Bluetooth driver file.

 

 

 

 

HP Recommended

Thank you, this worked.  Will give the drivers a try but if it continues to give me grief I will look to install the intel variant you recommended thank you .

HP Recommended

You're very welcome. 

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.