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- USB port limiting Wifi 6 adapter speed

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01-12-2024
01:37 PM
- last edited on
01-12-2024
02:37 PM
by
RodrigoB
tldr: How do I test USB port configuration is capping transmit speed on a connected aftermarket wireless adapter?
Connected a Plugable wifi 6 adapter to USB port and speed test tops out at 200 mbps. Adapter worked correctly on previous HP laptop getting speeds of 400 mbps. Reviewed issue with both adapter manufacturer and wifi router manufacturer. Best guess is the USB port is capping the transfer speeds.
I have searched on how to test this transfer rate but am not finding anything which applies to this configuration of laptop and operating system. Any help would be appreciated?
01-15-2024 10:15 AM
Hi @MikeNugent78,
Welcome to the HP Support Community.
Thank you for posting your query, I will be glad to assist you.
I see that you are looking for information related to your Laptop ports.
Please find the information from the below image.
Refer to this link for more information related to your laptop and let me know if that resolves the issue.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!
I hope this helps.
Take care and have a great day ahead!
Irwin6
HP Support
Irfan_06-Moderator
I am an HP Employee
01-17-2024 09:00 PM
I know what the rated speed is for the port. What I am trying to do is see if it is performing at that transfer rate. Is there a speed test that can be performed on a wifi 6 network to confirm it is working? I don't think pinging the router will do so, but perhaps I just need to use the stats to compute transfer rates.
01-21-2024 04:19 AM
Hi @MikeNugent78,
I am sorry to hear that the above steps did not help much and the support here is limited.
For more information related to finding the speed of the wifi 6 adapter, You wil have to look for that information online.
Take care and have a good day.
Irwin6
HP Support
Irfan_06-Moderator
I am an HP Employee