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HP Recommended

I have an HP DeskJet 3772.  I just changed my wifi provider and the new router is a "WiFi 6" with Spectrum.  Trying to connect via "wireless" button on printer but unable.  Now I am hardwired with a USB a to b wire.  Still will not connect.  Any suggestions?     The wifi 6 is very new product.  

1 REPLY 1
HP Recommended

@retired57 

 

The specs of your printer is

 

          https://support.hp.com/us-en/document/c07040913

 

It supports 2.4GHz networks only. Please allow your router to broadcast dual bands, your printer now can see 2.4GHz SSID and allow you to connect.

 

Regards.

BH
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