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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
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- HP Community
- Notebooks
- Notebook Wireless and Networking
- Unable to connect to WiFi network.

Create an account on the HP Community to personalize your profile and ask a question
12-17-2019 09:33 AM
@kmsingh123 Welcome to HP Community!
I understand that you are unable to connect the laptop wifi.
Here's a related HP Forums post that seems to have helped others: Click here
I have a few steps to resolve the issue:
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Since you've already reinstalled drivers, I would recommend using an Ethernet cable (Wired) and update your Wi-Fi drivers using this link
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Update the bios by visiting this link or through a support assistant using an Ethernet cable.
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Now try to connect to the internet wireless.
The best way to resolve the issue is by using the HP Guided Troubleshooter:
Click here to access it (simply select your description of the issue from the bottom of the screen to gain access to the next set of steps that should resolve your concern).
let me know how that pans out,
And the answer to the above question will help me, help you!
Keep me posted, and if any of the above questionnaires helped resolve the issue,
Mark this post as an "Accepted Solution".
Good luck.