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HP Recommended
HP ENVY Pro 6455 All-in-One Printer

Recently changed internet carrier. Now unable to connect my Envy Pro6400 series printer to the new wifi.

Tried several attempts, but will not connect.

1 REPLY 1
HP Recommended

@Ken3946 

 

Welcome to HP Support Forum. Please use the following Guide:


                        https://support.hp.com/us-en/document/ish_1736500-1626554-16


Please also note: Your printer may only support 2.4GHz therefore you need to check and allow your router to broadcast both (dual) bands which are 2.4GHz and 5.0GHz.

 

Regards.

BH
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