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- HP Community
- Notebooks
- Notebook Wireless and Networking
- Unable to dictate WIFI Card

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11-15-2021 11:45 PM
My HP Notebook - 14-ck2018tu unable to load the inbuilt Wifi Card reader as a result of the same each time I Switch on the Machine I have to Insert a external Wi-fi Card reader to perform my work. I already update my BIOS Update and Windows Updates on regular basis.
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Accepted Solutions
11-16-2021 12:42 PM
I can't find its official specs BUT I believe it uses Realtek wifi adapter part # L21480-005. Please download and install
Wifi : https://ftp.hp.com/pub/softpaq/sp105501-106000/sp105752.exe
Bluetooth : https://ftp.hp.com/pub/softpaq/sp104001-104500/sp104078.exe
Regards.
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11-16-2021 12:42 PM
I can't find its official specs BUT I believe it uses Realtek wifi adapter part # L21480-005. Please download and install
Wifi : https://ftp.hp.com/pub/softpaq/sp105501-106000/sp105752.exe
Bluetooth : https://ftp.hp.com/pub/softpaq/sp104001-104500/sp104078.exe
Regards.
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.