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- Unable to get past windows 10 setup network screen
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10-14-2020 07:27 PM
So the hard drive that came in with my laptop became corrupted and I went and replaced that with an SSD and installed windows 10 with a boot USB. I go through the setup and proceed through the network part but as it loads for a bit, it just takes me back to choose a network again. There is no option to skip and when I get into audit mode the internet connects just fine and lets me browse the internet. I have tried to fix this by reinstalling windows again and using an Ethernet cable but it just keeps disconnecting midway for whatever reason with any connection I use. I’d really like a fix for this or find out if it’s a hardware problem as I’ve been trying to fix this for multiple days now please and thank you.
Solved! Go to Solution.
Accepted Solutions
10-17-2020 09:44 AM
Welcome to HP Community
I have gone through your Post and would like to help
Have you used this USB Recovery Media before?
Try disabling the Secure Boot and enable the Legacy Boot first then retry the installation
Link: https://support.hp.com/in-en/document/c04784866
Keep me posted
If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.
KrazyToad
I Am An HP Employee
10-17-2020 09:44 AM
Welcome to HP Community
I have gone through your Post and would like to help
Have you used this USB Recovery Media before?
Try disabling the Secure Boot and enable the Legacy Boot first then retry the installation
Link: https://support.hp.com/in-en/document/c04784866
Keep me posted
If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.
KrazyToad
I Am An HP Employee
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