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‎03-08-2021 10:20 AM

HP Recommended

I performed the UEFI system test and for the wireless module check it indicates its not installed. I assume it means that it cannot detect the wifi card (e.g. its broken)?

20210308_173313.jpg

 

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‎03-08-2021 10:51 AM

HP Recommended

That is correct.

 

So try removing and reseating the wifi card.  Sometimes the electrical contacts get oxidized and the contact is lost between the card and the slot.

 

If removing and reseating the wifi card does not get it to show up, then you will need to replace the wifi card.

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‎03-08-2021 04:24 PM

HP Recommended

I was able to find the problem: the WLAN module was separated from the motherboard. I reconnected the module and everything works perfectly now. Thank you so much for your help, once again!

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‎03-08-2021 06:14 PM

HP Recommended

Anytime.

 

Glad to have been of assistance.

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