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‎10-26-2021 05:29 AM

HP Recommended
Product: HP ENVY x360 Convertible 13-ay0xxx drivers
Operating System: Microsoft Windows 10 (64-bit)

My new HP pc (HP ENVY x360 Convertible 13-ay0xxx) does not have a network adapter and unable to install.

Category:
1 person had the same question
1 REPLY 1

‎10-26-2021 06:52 AM

HP Recommended

Hi:

 

if the wifi adapter needs a driver, there will be a device listed in the device manager labeled as a Network Controller, and it will have a little ! mark next to it.

 

If you see this device, please post the hardware ID for it, so I can figure out what driver it needs.

 

Use this guide for how to find the hardware ID for a device...

 

How to Find Drivers for Unknown Devices in the Device Manager (howtogeek.com)

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