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‎03-12-2018 09:26 PM

HP Recommended
Product: Notebook-15-ba078dx
Operating System: Microsoft Windows 10 (64-bit)

Hi, I recently was trying to clear up some space on my Notebook, when i unknowingly uninstalled the wireless lan driver. And of course i got no wifi because of this. I spent DAYS trying to fix it and NOTHING worked, I was on hold for more than an hour by HP customer support to be completly rejected. I have been puling my hair out because of this whole problem, If ANYONE knows how to help me, please for the love of God help me, I cant do it by myself anymore or else ill literaly throw my laptop out my window. 

3 people had the same question
22 REPLIES 22

‎03-12-2018 09:40 PM

HP Recommended

Have you tried using HP Recovery Manager to reinstall the Realtek driver?

https://support.hp.com/us-en/product/HP-15-ac100-Notebook-PC-series/8499326/model/8903485/document/c...

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‎03-12-2018 09:44 PM

HP Recommended

Or, plug in an ethernet cord to get online and download and install this driver:

http://ftp.hp.com/pub/softpaq/sp79001-79500/sp79095.exe

If you can't connect via ethernet, borrow someone else machine and download the driver on a usb flash drive. Then plug it into your laptop and browse the flash drive to find the file to click it to run.

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‎03-12-2018 10:10 PM

HP Recommended

Ive already tried installing i believe  4 diffrent types of drivers and non of them work

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‎03-12-2018 10:12 PM

HP Recommended

Im currently trying to do the recovery thing, i'll see how it goes, ill keep you updated

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‎03-12-2018 11:29 PM

HP Recommended

Nope! The recovery thing did not work. I seriously downt know what else to do, somebody please help

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‎03-13-2018 12:29 AM

HP Recommended

Did you try this driver I posted above? It is for your model:

http://ftp.hp.com/pub/softpaq/sp79001-79500/sp79095.exe

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‎03-13-2018 12:36 AM

HP Recommended

Instaling at the moment, a window just popped up saying "Please wait for installing" which what happened to all the other drivers ive installed, it normally does nothing, but we shall see

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‎03-13-2018 12:43 AM

HP Recommended

After it installs-shut down, remove ethernet cord and power on.

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‎03-13-2018 12:44 AM

HP Recommended

its still on the screen 

 

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