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HP Recommended
HP Laptop PC 15s-fq2000
Microsoft Windows 10 (64-bit)

I am having issues with my Wifi stability. I appears to be a problem with the Driver. Please send "simple method" instructions to follow, for reinstall of the driver via Control Panel access.

1 REPLY 1
HP Recommended

Hi @Gander60,

 

Welcome to The HP Support Community.  

 

Thank you for posting your query, I will be glad to help you.

 

I understand you are trying to reinstall the Realtek RTL8821CE Wi-Fi driver on your HP Laptop PC 15s-Fq2000 using the Control Panel in Windows 10:

 

Step-by-Step Instructions

Open Control Panel:

  • Press the Windows key on your keyboard, type "Control Panel" in the search bar, and press Enter.

Navigate to Device Manager:

  • In the Control Panel, select "Device Manager." If you don't see it, change the "View by" option at the top right to "Large icons" or "Small icons."

Locate Network Adapters:

  • In Device Manager, find and expand the "Network adapters" section by clicking the small arrow next to it.

Uninstall the Realtek Wi-Fi Driver:

  • Right-click on "Realtek RTL8821CE 802.11ac PCIe Adapter" and select "Uninstall device."
  • In the Uninstall Device window, check the box that says "Delete the driver software for this device" and click "Uninstall."

Restart Your Laptop:

  • After the driver is uninstalled, restart your computer. Windows will attempt to reinstall the driver automatically upon reboot.

Download and Install the Latest Driver:

  • If Windows doesn't automatically reinstall the driver or you prefer the latest version, download it from the HP support website.
  • Search for your laptop model (HP Laptop PC 15s-Fq2000) and go to the "Drivers" section.
  • Download the latest Realtek RTL8821CE Wi-Fi driver for your operating system.
  • Once downloaded, open the file and follow the on-screen instructions to install the driver.

Update Windows:

  • Ensure your Windows 10 is up to date by going to Settings > Update & Security > Windows Update > Check for updates.

 

Refer to this document: HP Laptop PC 15s-fq2000 User manual

 

I hope this helps. 

 

Take care and have a good day.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. 


A_Gayathri
HP Support Community Administrator.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.