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‎02-02-2019 03:34 PM

HP Recommended
Product: HP Pavilion x360 Convertible 14-cd0xxx
Operating System: Microsoft Windows 10 (64-bit)

Hello,

I experience unstable wireless connectivity on a regular basis, almost anytime I watch a youtube video etc. We have multiple other devices, 3 mobile phones and 2 other laptobs , none of which has similar issue. Only this device has the problem.

I updated the wireless netword driver and checked the network settings, everything looks fine.

Also, in Network and internet settings, when checking the list of available networks, when I tick "connect automatically" to the network, this tick doesn't save, and next time I should loging manually to the network. ...

Please help... The problem is very annoying...

2 people had the same question
1 REPLY 1

‎02-03-2019 05:48 AM

HP Recommended

Welcome to the HP Support Community @OlgaLeo 

 

To better assist you, the members will need the exact model number or product number of your laptop, desktop or printer???

 

HP Notebook PCs - How Do I Find My Model Number or Product Number?

 

 https://support.hp.com/us-en/document/c03754824

 

REO

 

PLEASE DO NOT POST ANY SERIAL NUMBERS

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