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‎01-13-2021 04:11 PM - last edited on ‎01-13-2021 04:15 PM by Retired

HP Recommended
Product: Officejet HP Pro 6978 all in one printer
Operating System: Microsoft Windows 10 (64-bit)

I have a HP Officejet Pro 6978 All In One Printer, I now decided to use my CD/DVD player?  I would like to get a download link, so I can print it out?  I'm  a 100% PTSD disabled Veteran, I I need simple, but I do want to get use of my CD/DVD player, & I really don't know even where to begin?  Any help would be greatly appreciated ?  Tim Hinze Sr, [personal info removed] or

[personal info removed], Thank you, for any help!!!

1 REPLY 1

‎01-17-2021 02:03 PM

HP Recommended

@jackson_10

 

Welcome to the HP Support Community!

 

I assure you I will try my best to get this sorted.

 

In order that I may provide you with an accurate solution, I will need a few more details and I would appreciate if you could, perhaps elaborate on your concern.

 

  • What is the exact issue you are facing?
  • Are you looking for printer software?

As per the specifications of your printer, there is no CD/DVD on the printer. Refer to the below link for the specifications.

 

https://support.hp.com/in-en/product/hp-officejet-pro-6970-all-in-one-printer-series/8289585/model/1...

 

Let me know how it goes and you have a great day!

 

P.S: Welcome to the HP Support Community 😊

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

Stay Home – Stay Safe

The_Fossette
I am an HP Employee

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