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‎08-30-2022 04:59 AM

HP Recommended
Product: HP Notebook 15-dy1031wm
Operating System: Microsoft Windows 10 (64-bit)

Bonjour à tous, 

Le jeudi dernier 25 août 2022, mon PC a été volé. depuis je cherche à le localiser via l'internet. malheureusement l'option localisateur mon appareil n'était pas activé. J'ai contacté le support HP pour avoir de l'aide mais je ne trouve toujours pas de solution.

Est-ce possible que HP enregistre mon PC comme PC volé et m'informe dès que le PC est connecté ?

les informations que je détiens sur le PC sont le numéro de série et le numéro de produit.

4 people had the same question
2 REPLIES 2

‎08-30-2022 06:59 AM

HP Recommended

Hey @ZAN-ML 🙂

Thank you for visiting our English HP Support Community. We advise you to post your question in English to insure a quick response for the Community.This can also help other users to take advantage of your post, in the case they have the same question.



Thank you for your understanding.

Regards,

MarcusC

I work on behalf of HP.
1 person found this reply helpful
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‎09-10-2022 02:49 AM - edited ‎09-10-2022 02:52 AM

HP Recommended

hi, my pc as been steal did you, know if it possible for hp support to signal me when my pc will be online ? my localisation has been activated but for moment i can't found it, pc is surely offline but or to get a better chance to found it i want be signaled when pc will be online

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