Very slow internet / wifi - HP Spectre x360 13

[mattyp1]

Hi there, I have had a HP spectre x360 for some time. The internet has always been very slow, but now it is intolerable. It is not an internet issue as the wifi to my phone is very fast. Please can you help? Matt

[KrazyToad]

@mattyp1

Welcome to HP Support Community

Please run a Malware scan on your Notebook.

If the Notebook is clean from any Malwares, then it could be a driver or OS issue.

I suggest you download and run the HP Support Assistant from this Link: https://www8.hp.com/us/en/campaigns/hpsupportassistant/hpsupport.html?jumpid=va_r602_us/en/any/psg/p...

HPSA will automatically search for all the latest drivers for your Notebook

1. Click My devices in the top menu, and then click Updates in the My PC or My notebook pane.

   

2. Click Check for updates and messages to scan for new updates.

   

3. Review the list of updates. Updates with a yellow information icon are recommended. Updates with a blue information icon are optional.

4. Click the update name for a description, version number, and file size.

5. Select the box next to any updates you want to install, and then click Download and install.

Also ensure Windows is up to date.

Select the Start  button, and then go to Settings  > Update & security  > Windows Update , and select Check for updates. If Windows Update says your device is up to date, you have all the updates that are currently available

If the issue persists, you can follow the instructions in this Link: HP Customer Support - Software and Driver Downloads

Keep me posted

Thank you and have a wonderful weekend 😊

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