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‎12-08-2023 09:35 AM

HP Recommended
Product: HP ENVY x360 - 15m-cn0011dx
Operating System: Microsoft Windows 11

Why do I have 8 WAN Miniports?  And should I delete them?  My wi-fi has turned itself off overnight and I don't know why.

Category:
2 REPLIES 2

‎12-08-2023 09:49 AM - edited ‎12-08-2023 10:03 AM

HP Recommended
@Janet82 wrote:

Why do I have 8 WAN Miniports?  And should I delete them?  My wi-fi has turned itself off overnight and I don't know why.

Those miniports are used for different things, do not delete them.

 

Try preventing the Wi-Fi from powering off.  Bring up the device manager, find your Wi-Fi system and change the power management

 

BeemerBiker_0-1702054154965.png

 

I think you may need a windows 11 driver.  Please read the following and see if your Realtek chip is the same as the one in this discussion

https://h30434.www3.hp.com/t5/Notebook-Wireless-and-Networking/Wifi-Driver-for-Windows-11/td-p/85224...

If so, use the one recommended by @Paul_Tikkanen 

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‎12-08-2023 11:20 AM

HP Recommended

Hi, @Janet82 

 

The parts list for your notebook indicates that it has an Intel Dual Band Wireless-AC 7265 Wi-Fi adapter.

 

HP PartSurfer

 

Intel just released an updated Wi-Fi driver which also updates the driver for your notebook's Wi-Fi adapter.

 

Windows® 10 and Windows 11* Wi-Fi Drivers for Intel® Wireless Adapters

 

It will update the driver for your notebook's Wi-Fi adapter to version 19.51.49.1.

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