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HP Recommended

sorry i could not give reply to you for many days  my problem is not resolved when i run quick test every thing  every thing was fine but its shows that "wireless module" is not insalled  so kindlty suggest some suitable solution so that my laptop wifi adaptor could work properly

HP Recommended

 

@ASPIRANT

Thank you for responding,

It's great to have you back 😉

 

I understand your concern and it looks like the wireless module/adapter is no longer being detected by the hardware of your PC and I recommend you to get a replacement wireless card via HP repair center, although I personally suggest getting an external USB wireless dongle as it's much cheaper and faster to get compared to internal part replacements, If you wish to get it done through HP:

 

HP Support can be reached by clicking on the following link: http://h22207.www2.hp.com/us-en/?openCLC=true

(1) Once the support page opens please select the country in which you're located. Next, enter your HP model number on the right.

(2) Next, choose the 'Contact Support' tab at the top and scroll down to the bottom of the 'HP Support- Contact' page to fill out the form provided with your contact information.

(3) Once completed click the 'Show Options' icon on the bottom right.

(4) Lastly, scroll down to the bottom of the page and select 'Get the phone number.' A case number and phone number will now populate for you.

 

They will be happy to assist you immediately. 

If the unit is under warranty repair services under the manufacturer's warranty will be free of charge.

 

If I have helped you resolve the issue, 

Feel free to give me a virtual high-five by clicking the 'Thumbs Up' icon 

Followed by clicking on 'Accepted as Solution' 

And Have a great day ahead!

Riddle_Decipher
I am an HP Employee


Learning is a journey, not a destination.
Let's keep asking questions and growing together.
HP Recommended

i live in pakistan but here there is no HP center how can i buy external USB wireless dongle please suggest some solution but i buy this laptop from london

 

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