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HP Recommended
Pavillion 15-p238tx
Microsoft Windows 10 (64-bit)

 Sometimes it just stops on me, or doesn't work right from the startup and sometimes it shows blue screen say  "Bluetooth verifier fault". It doesn't want to connect to any network. and rarely see my home's network at work that is 24km away. Maybe something wrong with your driver? or something. Now I'm trying Lenovo's driver and I will report you back.

 

If you have something that you'd like me to do. If I'm not too busy, I will try.

 

See the last reply for updates.

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi:

 

HP has a newer driver for the RTL8723BE than the one on your notebook's support page, which you may want to try...

 

This package contains the driver installation package for the Realtek RTL8723BE/RTL8188EE wireless LAN Controller in the supported notebook models running a supported operating system.

 

2023.46.1031.2016 Rev.A (26 Dec 2016)

 

ftp://ftp.hp.com/pub/softpaq/sp78501-79000/sp78748.exe

 

If you want to update the bluetooth driver, this is the latest one HP has...

 

This package contains the driver installation package for the Realtek bluetooth in the supported notebook/laptop models and operating systems. 

 

1.0.0.60 Rev.A (12 Dec 2016)

 

ftp://ftp.hp.com/pub/softpaq/sp78501-79000/sp78623.exe

View solution in original post

6 REPLIES 6
HP Recommended

Hi:

 

HP has a newer driver for the RTL8723BE than the one on your notebook's support page, which you may want to try...

 

This package contains the driver installation package for the Realtek RTL8723BE/RTL8188EE wireless LAN Controller in the supported notebook models running a supported operating system.

 

2023.46.1031.2016 Rev.A (26 Dec 2016)

 

ftp://ftp.hp.com/pub/softpaq/sp78501-79000/sp78748.exe

 

If you want to update the bluetooth driver, this is the latest one HP has...

 

This package contains the driver installation package for the Realtek bluetooth in the supported notebook/laptop models and operating systems. 

 

1.0.0.60 Rev.A (12 Dec 2016)

 

ftp://ftp.hp.com/pub/softpaq/sp78501-79000/sp78623.exe

HP Recommended
I've tried Lenovo's driver but it doesn't work any better, now I reduce the transmission power to med-high and it is more stable but still really slow to connect and not want to connect to some of the AP. Maybe I will try the drivers and test if it works. Thanks in advance.
HP Recommended

One thing I wanted to ask. After I installed the drivers and restart, there is a new network on my task manager called "DIRECT-Ax(PC NAME)msAe". Is this normal?

 

The type is "public network" and Access type: No network access FYI.

 

Other things. I will try this driver for a month or two before send back the result.

HP Recommended

Unfortunately, that I do not know.

HP Recommended
Quite a long test though, but it finally work! With new driver and a bit of patience it finally in my acceptable rate.
So, it work IF you wait a bit for it to be ready first. Then you have to select the WIFI network MANUALLY. If I were to let it done that for me, they won't connect until 5 mins later.
That's it for me. Great support from you, Paul. It's fine now.
HP Recommended

That is great news.

 

As time has passed, there are even newer drivers out there for that card...

 

I don't know if you want to give the newest driver a shot but here it is...

 

2023.54.331.2017 Rev.A     Jun 21, 2017

 

http://ftp.hp.com/pub/softpaq/sp80501-81000/sp80963.exe

 

If you try it have a plan beforehand to be able to revert back to your current status.

 

Maybe create a restore point using the system restore utility before proceeding.

 

 

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