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WIFI Connected able to browse but "No internt acess" message

HP Recommended
Hp 15 AU 007TX
Microsoft Windows 10 (64-bit)

Hi Everone,

 

I am using an HP 15 AU 007TX laptop. I am facing an issue where when I connect to any WIFI network it says that "No Internet, Secured". But I am able to browse the internet in chrome. This is happening on all the wifi connections which I connect.

 

I am facing this problem for the past week. I tried with all the available options as reset the network, disable wifi, Change adapter settings, Changing the properties of wifi. I have checked youtube videos as well but it's still the same.

 

Can someone please do let me know what can be done to get this fixed. I don't want to reinstall OS. If anyone has a solution please do let me know.

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@MuneerMono Here's a few steps that should help resolve this issue once and for all:


Reset IP/ TCP

  1. Press and hold the button “Windows” and the button “X”.
  2. From the menu that shows up, you will need to left click or tap on the “Command Prompt (admin)” icon.
  3. Now that you have the command prompt with administrative rights in front of the screen you will need to write the following command: “netsh winsock reset catalog” without the quotes.
  4. Press the “Enter” button on the keyboard.
  5. Write the following command: “netsh int ip reset reset.log hit” without the quotes.
  6. Press the “Enter” button on the keyboard.
  7. Now you will need to restart your Windows 10 operating system.
  8. Check and see if you still cannot connect to your wireless network.

Set WLAN Autoconfig to Automatic

  1. Left click or tap on the “Start” button.
  2. In the Start window you need to write the following: “services.msc” without the quotes.
  3. When the search is finished, left click or tap on the “services.msc” icon that pops up.
  4. Now you have a “Services” window in front of the screen.
  5. Look on the right side panel in this window for “WLAN Autoconfig”
  6. Right click or hold tap on the “WLAN Autoconfig” feature.
  7. Left click or tap on the “Properties” feature for the “WLAN Autoconfig” option.
  8. Left click or tap on the “General” tab situated in the upper side of the “Properties” window.
  9. On the right from the “Startup type”, you will need to left click on the drop-down menu and select “Automatic” feature.
  10. Left click or tap on the “Start” button in this window.
  11. Left click or tap on the “Apply” button.
  12. Left click or tap on the “OK” button.
  13. Close all the windows you opened so far and reboot your Windows 8.1 or Windows 10 device.
  14. Check to see if you have your wireless up and running again.

P.S: Welcome to HP Community 😉

 

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Riddle_Decipher
I am an HP Employee

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Hi,

 

I tried with the steps provided by you but it is still the same. I am able to access the internet from the browser but at the bottom, it says "no internet access". Is there any other way to fix this?

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@MuneerMono,

 

I recommend you uninstall the wireless driver from the device manager and then download and install the driver from the below link.

 

https://support.hp.com/in-en/drivers

 

Here is how it is done.

 

1. Download the drivers but do not run them yet.

2. Go to your start screen/menu and type Device Manager.

3. Expand Network adapters.

4. Right click on the wireless adapter and choose Uninstall.

5. Run the downloaded drivers from step 1.

6. Restart your PC and test.

 

Let me know how it goes and you have a great day!

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

Stay Home – Stay Safe

The_Fossette
I am an HP Employee

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