WIFI DRIVER ISSUE

[GITAK]

Hi,

i have hp laptop model no : 15-AY-019TU. i updated BIOS , after that wifi driver issue i tried to installed many drivers but its not install , Hope you will be provide solution for the same.

[Riddle_Decipher]

@GITAK Welcome to HP Forums Community!

I suggest you check the HP website for the latest compatible drivers for your device: Click here to access the website, that said, I looked up the info and here's a driver that should help your case: Click here to download, if its done and yet the issue persists, I suggest you install the HP Support Assistant using the steps in this link: Click here and it should help install all relevant updates.

Keep us posted,

If you would like to thank us for our efforts to help you, 

Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post, 

Have a great day!

[GITAK]

Hi,

i tried all options provide by you, Thank You, but result is zero.  i found & tried lots of options but result .

right now my laptop working with USB wifi device . 

Hope you will provide another option so after that i will be use wifi default from my laptop. 

[Riddle_Decipher]

@GITAK Since the issue occurred after the BIOS update, I suggest you revert to the previous working version of BIOS to resolve the issue as the update may have been interrupted or corrupted,

or simply not for your device, that said, please click here for steps on recovering the BIOS.

Once done, you should be able to use the wifi, if the issue persists, please try the below steps:

• Since you've already reinstalled drivers, I would recommend using an Ethernet cable (Wired) and update your Wi-Fi drivers using this link
• Update the bios by visiting this link or through support assistant using an Ethernet cable.
• Now try to connect to the internet wireless.  

The best way to do that is by using the HP Guided Troubleshooter:

Click here to access it (simply select your description of the issue from the bottom of the screen to gain access to the next set of steps that should resolve your concern).

If you wish to thank me for my efforts, you could click on "Accept as solution" on my post as the solution should help others too.